A great app with great customer support.
This is the best dictionary I’ve ever had and it’s also my favorite app. Packed with wonderful features, it puts OED’s offering to shame. Cheap at this price, too. Five stars, indeed.
My app crashed recently, so I emailed Customer Support. I received a prompt reply requesting proof of purchase, version, etc. Their request was simple, clear, and reasonable. The problem would have been resolved with their first (or second, or third) request had I been tech-savvy enough to know what I was doing. Although it’s not Enfour’s job to tell me how to take a screen shot, or how to navigate my iTunes account, that’s just what they did. Once I gave them what they needed I had my dictionary back in no time.
Enfour responded to my problem quickly and fixed it. I can’t ask for more than that. My five-star rating is for both the app and the customer support.
Biscom about
American Heritage Dictionary, 5th Edition